The product lifetime for Moonlight mattresses is 8 years. The product lifetime for Moonlight pillows is 2 years.

Yes. Moonlight works with Simalfa, an adhesive company committed to offering only environmentally friendly products and services. They have received the coveted UL GREENGUARD® Sustainability Award and are UL GREENGUARD® Gold approved.

Yes, all Moonlight Baby products are UL GREENGUARD® GOLD certified, and all Moonlight Baby foam products are CertiPUR-US® certified.

Yes. All Moonlight mattresses are free of Halogens, Tris, Nanoparticles, PVC, PBDE, PBB, Phthalates, Phosphorous, Arsenic, Antimony, and many other harsh and dangerous chemicals that are commonly used in crib mattresses.

Moonlight’s mattresses are UL GREENGUARD® Gold Certified, demonstrating the product is low-emitting, thus contributing to better indoor air quality. Moonlight mattresses are tested to meet stringent emissions standards, screening for more than 10,000 chemicals and more than 360 volatile organic compounds, also known as VOCs, which pollute indoor air and contribute to health issues.

Moonlight uses no topically applied (spray-on) FR chemicals. Our fire-resistant stocking extinguishes an open flame. The stocking completely encases the mattress leaving no gaps or overlays. It is sewn shut on the opposite end of the mattress with Kevlar® thread.

Moonlight uses no topically applied (spray-on) FR chemicals. Our fire-resistant stocking extinguishes an open flame.

Fire retardant materials slow the spread of fire. Fire resistant materials do not burn. Moonlight products are 16 CFR Part 1633 compliant, meaning they are fire resistant. They have been proven, by independent tests, to withstand open flame. They do this without use of spray-on FR chemicals.

It is up to personal preference as to whether you use a mattress pad or waterproof mattress cover.

All Moonlight Baby mattresses are manufactured with a premium performance fabric that is water, stain and odor resistant. This fabric is smooth to the touch, warms under your baby, resists cracking and crunching, and can be cleaned with a damp sponge and water.

However, this fabric will eventually wear over time. If you would like your crib mattress to appear 'as new' years after initial purchase, you will want to use a mattress cover.

Moonlight recommends the following method to clean a mattress: simply use a damp sponge and warm soapy water when necessary to clean a mattress. Avoid harsh chemicals. Please do not use diaper wipes or household cleaning wipes to clean the mattress. They are convenient, but, over time, they will break down the fabric surface leaving your mattress looking worn.

8 years for mattresses

2 years for pillows

Because all children develop at different ages, we recommend you flip your mattress when your child reaches developmental milestones like moving freely about the crib, turning front to back and back to front at will, and having complete head and neck control. 

Should you notice your child becoming restless during the night or naptime, it may be a sign that they are ready for the less firm toddler side.

Reference our model tag at the foot of the mattress. You will see the words "Plush" or "Firm" (for Twin/Full size mattresses), and “Infant” or “Toddler” (for Crib mattresses) on each side with an arrow indicator. 

Yes. Moonlight Starlight Line mattresses will fit any sheet meant for 6" deep US sized crib mattresses. Our Little Dreamer Line mattresses will fit any sheet meant for 5" deep US crib sized mattresses. (In most cases, crib sheets fit both 5" and 6" mattresses).

Here are a sampling of mattress weights. Please see each item for its own specific weight and dimensions.

Little Dreamer – 8 lbs; Little Star - 8.5 lbs; Starlight Supreme  – 10.5 lbs

The contour changing table pad has two raised sides, a safety belt, and a security strap to attach to your dresser. The flat changing table pad is 1.5” thick, with no strap.

It is up to personal preference as to whether you use a mattress pad or waterproof mattress cover.

All Moonlight Baby mattresses are manufactured with a premium, water-, stain-, and odor-resist performance fabric. This fabric is smooth to the touch, warms under your baby, resists cracking and crunching, and can be cleaned with a damp sponge and water.

However, this fabric will eventually wear. If you would like your crib mattress to appear 'as new' years after initial purchase, you will want to use a mattress cover.

Moonlight Baby crib mattresses are made to fit standard US crib sizes. They are all 27.5" wide by 52" long with a .25" allowable variance. Depths vary by model. Contact your furniture manufacturer to verify if this size mattress is appropriate for your crib model.

Custom sizes are available if you are looking to fit a European, heritage, or non-standard shape or size. Contact orders@sleepMoonlight.com to learn more.

If you purchase your pillow from Moonlight or Comfort-U Pillow, you can rest assured that you’ve purchased an original Comfort-U Pillow®. If purchased outside of these site, you can check your pillow’s law tag. If it says that it is made by Moonlight, you have the original item.

Simply hang your pillow upside down and shake vigorously to redistribute the fill. Tossing the pillow in an industrial size dryer with dryer balls is also effective.

Moonlight continues to be a leading mattress manufacturer creating safer sleep products in the baby, medical and university industries. After decades of sleep innovation and experience, we’ve leveraged our insights and successes to develop the Snooze.

Maker of the Award-winning crib mattresses 

•Often voted best on the market by parents across the country, Moonlight baby products have received countless recognitions and awards. 

•If we can get babies to sleep soundly, adults are no problem. 

Yours & Theirs customization 

•The option of customization makes the Snooze different from other bed-in-the-boxes on the market. 

Innovative processes and quality materials

•The Snooze is encased in an antimicrobial, hypoallergenic cover that’s easy on allergies and prevents bacteria growth.

•The Snooze features reinforced, drop seams for bed bug prevention .

•The entire mattress is wrapped in a woven fire barrier with no spray-on FR chemicals, making it fire resistant.

•The Snooze features CertiPUR-US® certified foam.

Made in the USA

•The Snooze is made in Elgin, Illinois, using imported and domestic materials. 

At Moonlight, we prioritize safety while offering fast, free shipping within the US. When it comes to delivery, there’s no need to worry about transmission of the virus.

•The Snooze is delivered in a vacuum-sealed plastic bag.

•Our team members practice safety and sanitation, including regular hand washing throughout the day.

•If you bought your Snooze online, you shouldn't have to worry about any face-to-face contact, as delivery drivers can leave your box on your front porch or other designated location. 

Our team is committed to a safe, comfortable and convenient delivery experience during these uncertain times. If you have any additional questions about what our team is doing to help slow the spread of the novel coronavirus, don’t hesitate to give us a call at 847-289-0101.

We believe you should sleep on your mattress to decide if you like it, so we give you up to 100 nights to try it in your own home. If it doesn’t work out, returns are free and easy.

•Your trial begins when your items are delivered.  Call us at 847-289-0101 or email us at returns@sleepmoonlight.com to initiate your return within your trial.

•We’ll set up a courier to pack up and remove the product on your schedule. 

•Our team will try their best to donate your product to a charity or recycle it.

•Your original form of payment will be refunded in full.

PLEASE NOTE THAT THE 100-NIGHT TRIAL APPLIES ONLY TO ORIGINAL PURCHASERS WHO PURCHASED THEIR SNOOZE MATTRESS FOR ORDINARY HOUSEHOLD USE DIRECTLY FROM MOONLIGHT.  THE MATTRESS MUST BE IN THE CONTIGUOUS UNITED STATES AT THE TIME YOU WISH TO RETURN IT.

All Snooze mattresses come with a 10-year warranty that protects against manufacturer defects.

If you’re experiencing a problem with your Snooze, we’re happy to make it right. With Moonlight, returns are free and easy. 

•Call us at 847-289-0101 or email us at returns@sleepmoonlight.com to initiate your return. 

•We’ll set up a courier to pack up and remove the product on your schedule.

•Our team will try their best to donate your product to a charity or recycle it.

•Your original form of payment will be refunded in full.

• Remove the mattress from the box

•Unroll the mattress in an open area and discard the plastic wrap

•Locate the corner end of the compressed mattress and cut into the excess plastic edging close to the mattress

•Remove the plastic bag

The mattress will begin to inflate and reach optimal recovery within 12 hours.

The mattress cover is not meant to be removed. The zipper is only there to help our manufacturers put on the cover.

Because the cover cannot be removed, we recommend spot cleaning it when needed. We suggest using a small amount of mild detergent and water and gently dabbing the cover, rather than rubbing it. Make sure the cleaned area is completely dry before placing sheets and blankets back on the mattress.

Check the Snooze logo at the foot of the mattress.  The FIRM side will be on the same side as the Snooze logo. This means the plush side will be on the side without the logo.

No, the Snooze mattress does not need a box spring if your current setup provides enough even support. You do not need to replace your current box spring if it is still in great shape.

The mattress needs to be supported at all times, so platform frames, slatted frames, bunk boards and even adjustable frames will support our mattress without requiring a box spring. The space between individual slats should be fewer than 5” for the right support.

We suggest unboxing your mattress soon after delivery – within 3-4 weeks of delivery is ideal.

For the King size Snooze, the box dimensions are 43” x 20” x 20”.  All other sizes are shipped with box dimensions of 43” x 16” x 16”.

Twin:

38” x 75” x 10”

45 lbs

Twin XL:

38” x 80” x 10”

50 lbs

Full:

53” x 75” x 10”

60 lbs

Queen:

60” x 80” x 10”

75 lbs

King:

76” x 80” x 10”

90 lbs

Some people notice a new mattress smell for a few days, but it goes away quickly. Initially, we suggest letting the mattress air out by removing any sheets or mattress protector that cover it. Do not remove the fabric cover that comes with the mattress. The smell comes from the freshly new foam being packaged during transit and not from any harmful chemicals. We've been certified by CertiPUR-US® and GREENGUARD Gold.